Privacy Notice for surejewelry.com
Effective Date: 6-May-2026
This Privacy Notice forms part of and is incorporated into the Terms and Conditions of surejewelry.com. In case of any conflict, the Terms and Conditions shall prevail.
This website is operated from Thailand (see Terms and Conditions for full details).
By using this website, you agree to this Privacy Notice and the Terms and Conditions.
1. Information We Collect
We collect information in order to operate the website, process orders, and provide customer service.
1.1 Personal Information (provided by you)
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Billing and shipping details
- Order and purchase information
- Messages or inquiries sent to us
1.2 Automatically collected information
When you use the website, we may automatically collect technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and browsing activity
- Time and date of access
This information is collected using cookies and similar technologies.
2. How We Use Your Information
We use your information strictly for operational and service purposes, including:
- Processing and fulfilling orders
- Customer communication and support
- Managing payments and transactions
- Improving website performance and user experience
- Fraud prevention and security monitoring
- Legal and regulatory compliance where required
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze traffic and usage patterns
- Improve performance and user experience
You may disable cookies in your browser settings; however, some website functions may not work properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only where necessary with:
- Payment processors (for transaction processing)
- Shipping and logistics providers (for order delivery)
- Website hosting and technical service providers
- Analytics providers (for website performance improvement)
- Legal authorities, where required by law
We only share the minimum information necessary for these purposes.
5. International Data Handling
Due to the nature of our operations, your information may be processed and stored outside your country of residence.
By using this website, you acknowledge and agree to such international data transfers where necessary for service operation.
6. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Maintain business and accounting records
- Comply with legal obligations
- Resolve disputes and enforce agreements
After this period, data may be securely deleted or anonymised.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to your personal data
- Request correction of inaccurate data
- Request deletion of data (subject to legal obligations)
- Object to certain processing
- Request restriction of processing
Requests can be submitted via the contact details below.
9. Third-Party Services
We may use third-party providers for payment processing, shipping, hosting, and analytics.
Such providers may process your data in accordance with their own privacy policies. We are not responsible for their independent practices.
10. Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for:
- Unauthorized access beyond our reasonable control
- Data loss caused by third-party systems
- Technical failures or service interruptions
11. Changes to This Privacy Notice
We may update this Privacy Notice at any time. Changes take effect immediately upon publication on this page.
Your continued use of the website constitutes acceptance of the updated Privacy Notice.
12. Contact Information
For any privacy-related inquiries:
Email: surejewelry3@gmail.com