Terms and Conditions for surejewelry.com

Effective Date: 6-May-2026

These Terms and Conditions (“Terms”) govern your use of surejewelry.com (“Website”) and any purchases made through it. This Website is operated by an individual currently located in Thailand. By accessing or using this Website, you agree to be legally bound by these Terms. If you do not agree, please do not use this Website.


1. Use of Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that may damage, disable, or impair its functionality or accessibility

  • Engage in data mining, scraping, or similar data extraction activities

  • Attempt unauthorized access to any part of the Website or its systems

We reserve the right to suspend or terminate your access at our sole discretion if you violate these Terms.


2. Intellectual Property

All content on this Website, including but not limited to text, images, logos, product designs, and descriptions, is the property of surejewelry.com or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.


3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However:

  • Information may contain errors, inaccuracies, or omissions

  • Product availability may change without notice

  • We reserve the right to correct or update information at any time

All product images are for illustrative purposes only and may vary slightly from the actual item.


4. Pricing and Currency

All prices are listed in USD (United States Dollars) unless otherwise stated.

For international customers:

  • Your payment provider may convert prices into your local currency

  • Additional fees (such as foreign transaction fees) may apply

  • Import duties, taxes, and customs charges may be imposed by your country

You are solely responsible for any customs duties, taxes, or additional charges required by your jurisdiction.


5. Orders and Payment

By placing an order, you confirm that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Cancel orders due to suspected fraud, payment issues, or pricing errors

Payment must be received in full before an order is processed. We do not store your payment information.


6. Shipping and International Delivery

We ship from Thailand to customers worldwide.

Shipping times are estimates only and are not guaranteed. Delivery may be affected by:

  • Customs clearance procedures

  • Shipping carriers and local postal services

  • Events beyond our control (force majeure), including natural disasters, pandemics, or disruptions

Customs and Import Responsibilities:

  • International shipments may be inspected or delayed by customs authorities

  • You are responsible for complying with your country’s import regulations

  • We are not responsible for delays, fees, or confiscation by customs

Risk of Loss:
Ownership and risk of loss transfer to you once the order has been handed over to the shipping carrier.


7. Returns and Refunds

Returns and refunds are governed by our Return Policy.

For international orders:

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

  • Original shipping fees are non-refundable unless required by law

We reserve the right to refuse returns that do not comply with our policy.


8. Limitation of Liability

To the fullest extent permitted by applicable law, surejewelry.com and its operator shall not be liable for:

  • Any indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, data, or business opportunities

  • Delays, losses, or damages caused by shipping carriers or customs authorities

In all cases, total liability shall not exceed the amount paid by you for the product in question.


9. Disclaimer of Warranties

This Website and all products are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

We do not guarantee that:

  • The Website will be uninterrupted, secure, or error-free

  • The Website or its servers are free from viruses or harmful components


10. Indemnification

You agree to indemnify and hold harmless surejewelry.com and its operator from any claims, damages, liabilities, losses, or expenses arising out of:

  • Your use or misuse of the Website

  • Your violation of these Terms

  • Your violation of any applicable laws or third-party rights


11. Governing Law and Dispute Resolution

These Terms and any dispute, claim, or controversy arising out of or in connection with the use of this Website or the purchase of products shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.

This Website is operated by an individual currently located in Thailand. To the fullest extent permitted by applicable law, you agree that any disputes shall be subject to the exclusive jurisdiction of the courts of Thailand.

You agree to waive any objection to such jurisdiction or venue, including any claim that Thailand is an inconvenient forum.

To the maximum extent permitted by law, any claim must be brought in your individual capacity and not as part of any class action or representative proceeding.

Nothing in these Terms shall limit any rights you may have under mandatory consumer protection laws in your country of residence that cannot be excluded by contract.


12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon posting on this page.

Your continued use of the Website constitutes acceptance of the updated Terms.


13. Contact Information

If you have any questions regarding these Terms, please contact:

Email: surejewelry3@gmail.com
Operating Location: Thailand