How to Order
We operate with a manual order verification system to ensure accuracy, availability, and secure processing.
You can place an order either by email or through the website.
Both methods follow the same process.
Ordering Process
1. Send us the items you are interested in
(by email or through the website)
2. We review your request and prepare your Sales Order
3. You receive the Sales Order with:
o Confirmed availability
o Final item prices
o Shipping cost
4. You review and approve the Sales Order
5. We issue your Invoice with payment instructions
6. You complete the payment
7. Once payment is received, your order is shipped
Order Options
Option 1 — Order by Email
- Send item names or item codes
- Ideal for price inquiries or “Price on Request” items
- Recommended if you want personal assistance before ordering
Option 2 — Order Through the Website
- Browse products and add items to your cart
- Submit your order request through checkout
- Login is optional but recommended for faster checkout
Important:
Submitting your order does not require immediate payment.
All orders are reviewed before payment is requested.
Important Notes
- Some items are unique or one-of-a-kind and subject to availability
- “Price on Request” items are confirmed before payment
- Orders are processed manually to ensure accuracy and secure handling
Payment
Payment is only required after your Sales Order is confirmed and your Invoice is issued.
For payment methods and instructions, please see:
Payment Methods & How to Pay
Support
If you need assistance at any stage:
surejewelry3@gmail.com
We are available to assist you personally with your order.
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